Something happened to your home.Start here.

No. After provides general educational information and helps you understand and organize your own documents. After does not determine coverage, adjust claims, negotiate with insurers, or provide legal advice. Your policy, the facts of the loss, applicable law, and your insurer ultimately determine how a claim is handled.

If you think you may have a claim, review your policy's notice requirements and don't delay required notice while using After. Policies commonly require prompt notice after a loss. When reporting what happened, stick to what you know. If the cause, timing, or another fact isn't known yet, don't guess.

People first. Property second. Documentation third. Address immediate safety concerns first. When safe, document visible damage, take reasonable steps to prevent additional damage, keep receipts and records, preserve damaged property when practical, and review your policy's requirements.

When safe and practical, yes. Take photos or video of the affected areas and damaged property before significant cleanup or removal. Don't delay emergency work or put yourself at risk just to document something.

Take reasonable steps to prevent additional damage when it is safe to do so. Document conditions before work begins when practical, and keep invoices and receipts. For major permanent repairs, review your policy and insurer's inspection requirements before proceeding when circumstances allow.

When safe and practical, preserve damaged property until you know whether your insurer needs to inspect it. If something must be removed for safety, sanitation, or necessary mitigation, document it first when reasonably possible and keep related records.

Tell them what you know — don't guess about what you don't. Clearly separate what you personally observed from what a contractor, inspector, or other professional told you. If you don't know the cause or how long something was happening, say that rather than assuming.

Keep each finding separate. A plumber, restoration company, inspector, engineer, or adjuster may reach different conclusions. Record who said what and when. After helps organize those findings but does not decide which one is correct.

Contact your insurer promptly and review your Loss of Use coverage. Many homeowners policies include Additional Living Expense, often called ALE, subject to policy terms and the circumstances of the loss. Keep receipts for temporary housing and other increased living expenses. After can help identify the relevant language in your policy and organize your records, but it cannot guarantee reimbursement.

No. After identifies policy provisions that may be relevant and shows you the underlying language. It does not make coverage decisions. Look for labels like 'Provision identified,' 'Potentially relevant,' 'Potential limitation,' 'More information needed,' and 'Not identified in your uploaded documents.' After never presents an AI-generated conclusion as 'Covered' or 'Not Covered.'

Not automatically. After is independent from your insurance company. After does not automatically submit your information or documents to your insurer. You control what you choose to share through the product, subject to After's Privacy Policy and applicable law.

No. You can start without creating an account or providing an email. Create an account only if you want to save your information and continue later.

Free to start. You can begin organizing what happened, upload documents, and build your next-step plan without paying.